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Love that Petro has great people working for them. Put $0 down on the latest energy-efficient systems. We are commonly referred to as Petroservice, our registered business name. K.W. Petro served my tenant. Our AC technicians will ensure that your new AC system is installed perfectly, or your current one is serviced or repaired, to run at peak efficiency and save you money. I should have known with all these 1 star reviews.. Next time Ill do my homework as you should too and NOT TRUST PETRO OIL. Who are the largest shareholders of Petro Canada? I called them first because some neighbors use Petro and are generally happy. Or, maybe I misunderstood their website, even though it says Petro provides CAC sales and service. Just got oil delivery. We have been using this company since 1982 they are wonderful They come on time they work with you and do a great job. PETRO OIL YOU ARE NON TRUSTWORTHY.. Petro Home Services offers the following services: Heating Oil, Heating & AC, Plumbing, Propane, Visit the Solution Center to Explore Articles. Because of this profoundly negative experience, I doubt I will ever do business with them again provided it isnt unavoidable. I'm hopeful that someone will read this and follow-up since I think the happy customers in my neighborhood are a good indicator of a company's quality. Ashlee Vance explores innovations in new tech, software, engineering, and science in places outside of Silicon Valley. I had my oil tank relocated and in order to get a delivery I had in no uncertain terms I had to use their technicians to approve the work. Over millions of years under high pressure and high temperature, the remains of these organisms transformed into what we know today as fossil fuels. Call 888.735.5651 to join our family and learn more about services. We value your privacy. Our experts make it their mission to understand your home and the people in it. Generators: installation, service and repair of backup generators for most major brands to make sure that your home stays up and running during any power outages. I had a few red flags but since I was locked in I became stuck with them. Thank you, you have successfully subscribed to our newsletter! Their services contracts have taken a quantum jump in expense, but their service is the worst it has ever been. Petro am Inc - Company Profile and News - Bloomberg Markets Bloomberg Terminal Demo Request Bloomberg Connecting decision makers to a dynamic network of information, people and ideas, Bloomberg. No, Petro Home Services does not offer free project estimates. I emailed to the email address appeared on the new customer solicitation letter. Love their staff. They called at 2 and said they couldn't make it. I receive at least three more calls from a customer care representatives that keep having me explain the situation over and over. This prompted us to research the price of oil from different providers across Long Island for that week, none of which were charging over $4 per gallon for heating oil, and to look at the average compiled by NYSERDA & the U.S. Energy Information Administration. Finally, I got hold of number through much effort and got connected to customer service department and was told that a 'Field Supervisor' would call me back. This news announcement contains certain forward-looking information that is subject to certain risks and uncertainties as indicated from time to time in the Company's 10-K, 10-Q, 8-K and other filings with the Securities and Exchange Commission. It was an electrical connection that was causing my lack of heat. They came same day in a few hours. | Terms & Conditions | Privacy Policy | Contact UsTerms & Conditions | Privacy Policy | Contact Us Like coal and natural gas, petroleum was formed from the remains of ancient marine organisms, such as plants, algae, and bacteria. In the US and Latin countries, term gasoline is used, but in Europe and Asian countries its called petrol. Petro's large network, resources and local customer service professionals, drivers and technicians enables us to support your home heating oil and service needs better than any other company. Well guide you through the process. 1.0. Our customer service professionals, drivers and technicians all provide best-in-class services 24/7, whatever the weather, all designed with your comfort and savings in mind. Fixed everything, explained how to use system. Our priority is to ensure a consistently excellent customer offer is available across our network, whether the service station is owned by Shell or by an independent dealer. Motor Fuel, based in St Albans, Hertfordshire, owns about 280 petrol stations under brands including BP, Jet and Texaco. Unbelievably professional and courteous business all around. Oil & Propane Delivery, Heating, Cooling, Plumbing, He Service was taken care of quickly. I am very happy I chose Petro Home Services. All backed by around-the-clock The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. The British use petrol to refer to the U.S. gas. According to the U.S. Energy Information Administration, the average cost for heating oil in 2019 was just over $3.00 per gallon. fix it quickly, which we really appreciated with outside temperatures so low. I am an unhappy customer and I know I have choices and using this company is my worst choice. Both my husband and I called Petro customer service several times to discuss this discrepancy, and to request that they reconsider the price per gallon at which our delivery was calculated. Put $0 down on the latest energy-efficient systems. Petro Home Services was supposed to come to my house to work on the heat and thermostat from 12 - 3 PM today. Petro Home Services. Unsubscribe at any time. Might convert to gas. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Why fireplace safety and cleaning your chimney matters. service and support that you can rely on in any weather! Subsidiaries of HollyFrontier produce and market gasoline, diesel, jet fuel, asphalt, heavy products and specialty lubricant products. Petroleum Services Ltd. joined the Petroservice team in August 2019. I'm not sure if customer service really understands their products and services, which does not inspire a lot of confidence. Doing as much research as possible before calling a professional can save you a lot of time and money, because you may know what you They are definitely over priced even when you're locked into a contract with them. For example, in February, the cost was $3.20, and in October, it was only $2.90. BBB Business Profiles generally cover a three-year reporting period. Never heard that before, we also never received a receipt, the MANAGER said he would email right over to me. A discussion about the tax policy because it was a permanent fixture not a repair. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We were told that the price would decrease as the market improved. Included in these seven companies were two propane distributorships, East Side Gas of Lawrence, Indiana and Blufton Propane of Blufton, Indiana, as well as five heating oil distributorships, including Schoen Fuel of New Jersey and four other independent companies, all based in Long Island, New York. Petro Service Limited is pleased to welcome K.W. $60K-$65K Per Year (Employer est.) After I received my oil I checked my tank and I was only at a 1/2. Data Provided by Refinitiv. Put $0 down on the latest energy-efficient systems. Need to file a complaint? 2023 Petro Home Services. Petro Holdings, Inc. operates as a holding company. are looking for before you even pick up the phone. Petro Service Limited is accredited by Measurement Canada, an agency of Industry Canada, to perform inspections pursuant to the Weights and Measures Act. Deliveries are automatic and we never run out of fuel. Petro sells you a worthless service contract. BBB Business Profiles are subject to change at any time. Using their technician came at a price and the 20gals that was put into the tank cost me 64.00. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. And that's the Petro promise. They are always professional. Find your local office: See what services and offers are available in your area. Regards, Petro Home Services. Jeff Woosnam "Petro Home Services shares common values with our partner Habitat for Humanity as we're both committed to helping families feel safe and more comfortable in their homes," said Jeff Woosnam, President and Chief Executive Officer of Petro Home Services. BEWARE. Generators, Chimneys, Indoor Air Quality, Service Plans, Environmental Star Gas Partners LP said that another reason for Petro's financial difficulties . My furnace (which Petro sold me and installed) began leaking and I asked them if they could send someone out to take a look at it perhaps fix it. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. BBB Business Profiles may not be reproduced for sales or promotional purposes. Over 100 years of heating, cooling and home service experience Local teams that are ready to fix problems fast Reliable emergency service and support We're here for you 24/7 in any weather Will never do business with them again. Petroleum Services Ltd. joined the Petroservice team in August 2019. Become a customer Contact us We're here whenever you need us, 24 hours a day, 7 days a week. In commenting on these developments, Irik Sevin, Star's Chairman, said: "We are, of course, very pleased with Star's strategic acquisition program which has enabled the Partnership to opportunistically purchase many high quality companies that are integratable into our historic operating businesses. They need to have a more competitive price. Petro Star Inc. was formed in 1984 to fill a unique role in Alaska's petroleum market. Service call was under contract so no charge for the call. Who is Petro Headquarters 9 W Broad St Fl 3, Stamford, Connecticut, 06902, United States Phone Number (800) 645-4328 Website www.petro.com Revenue $18.7M Industry Electricity, Oil & Gas Energy, Utilities & Waste Treatment Petro's Social Media Is this data correct? Star Gas Partners, L.P., is a leading distributor of home heating oil, propane and deregulated natural gas and electricity. View contact profiles from Petro Popular Searches Petro Petro - Inc petro Co They are trying to FORCE us to pay them for product we did ask for and cannot use - NOT TRUSTWORTHY or FAIR BUSINESS - STAY AWAY! From the beginning, weve remained focused on striving to provide the best service in the industry building our products and service offerings to consistently meet our customers needs and expectations. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. I am worried that the floor has been terribly contaminated by leaked oil although I kept absorbent paper under which I replace daily. By the third call and being placed on hold I told them to please just cancel the account and revoked permission for them to call my cell phone. Couldn't ask for more. However, oil kept leaking from the boiler since his "repair" 3 months ago. Whatever the weather, whatever the time, even in the worst winter storms, we will deliver your oil or propane. Their parent company, Petro is rated an F on the BBB. heating & air conditioning/hvac, plumbing, heating oil companies. They had aThe combined purchase price of the distributorships was $18.6 million. Until 1991, it was a crown corporation of Canada (a state-owned enterprise ). Ok fine. If you have questions about your home heating system, or are having issues that you are unable to identify through basic internet search, please contact us today. Since the beginning of Star's Fiscal Year 2000 (October 1, 1999), including these acquisitions, the Partnership will have purchased 18 propane and heating oil companies, representing over 60,000 customers and approximately 50 million gallons of annual volume at an aggregate purchase price of $58.4 million. I used Petro Home Services to install two toilets. I tried to call to discuss the matter (basically that I only discontinued service because the terms I signed up under were not were not honored) and did not think I should be penalized for Petro's mistake (yes i undersatd that the credit was if i continued service for a year, which I would have done). I've been happy with them. $38.21 Per Hour (Employer est.) ", In addition to this acquisition activity, Petro, our heating oil division, has added approximately 4,600 net new customers this past quarter through internal marketing. Snaps (money) on the petro(l) (gasoline). Services, Home & Commercial Services, Emergency Services. This company tells you everything that makes one feel using this company will be the right choice. When I called to get the tech I was given a window of time not knowing someone already came before time and I sat in a cold house for over 5 hours now. They called at 2:30, said they had one stop before me and would be here around 3:30. indoor air quality, and more to improve your lifestyle. Who is the owner of the PetroChina gas pipeline? Petroleum Services Ltd. Petro Service Limited is pleased to announce its intent to purchase K. W. Petroleum Services Ltd. Petro Service Limited is pleased to welcome Edmonton Pump Service Ltd. Customer Service Supervisor. I am very confused given I was put on a payment plan that was meant to cover a year. Thats criminal, Putin or no Putin. Say I lock in to a contract with them my oil won't go over $2 a gallon and if it goes lower I would get the lower price, but I never did. Through its wholly owned Petro subsidiary, Star is the nation's largest retail distributor of home heating oil, serving approximately 350,000 customers in the Northeast and Mid-Atlantic. Petro Home Services is currently rated 4.6 overall out of 5. Petro staff is always courteous, professional and does the job right the first time. I left them in December and went with another energy group. How do I know I can trust these reviews about Petro? No, Petro Home Services does not offer a senior discount. Our experts make it their mission to understand your home and the people in it. That was not 100 gallons, I called PETRO OIL and the MANAGER tells me to shake my tank!! It was covered under my Service contract. Technician was knowledgeable and thorough. A thick, flammable, yellow-to-black mixture of gaseous, liquid, and solid hydrocarbons that occurs naturally beneath the earths surface, can be separated into fractions including natural gas, gasoline, naphtha, kerosene, fuel and lubricating oils, paraffin wax, and asphalt and is used as raw material for a wide . That's peace of mind. I also was given a $125 credit as a new customer. Really great, friendly and thorough service. We can keep you cool and save in the summer, too with energy-efficient AC equipment, service plan options, special offers and 24/7 service and support. Today (1-17-22) I called to question why I bill is 790.59 when I was to I am on a smart budget and my payments will not be more than 340. Unsubscribe easily. BBB reports on known marketplace practices. Put $0 down on the latest energy-efficient systems. Please potential customer of Petro do not use this company. While the efforts of the Partnership's acquisition departments and Petro's selling efforts are largely accountable for these results, we believe volatile energy prices also have contributed to this performance. keeping your home up-to-date and in top-notch condition. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Worst company if you need customer service. Maspeth, NY 30d+. As a matter of policy, BBB does not endorse any product, service or business. Along with Manitoba, we also offer services within Northern Ontario, in cities like Thunder Bay. Be the first one to find this review helpful. I will never call them ever again. They don't listen to their customers & charge outrageous oil prices without prior notice to their customer. Our content is intended to be used for general information purposes only. TERRIBLE!!! When autocomplete results are available use up and down arrows to review and enter to select. FAQ. I paid $4.89 / gallon, Petro pricing, last month, which is still insane. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Was told the tech would be out to today. Although I signed with them in November I had my first delivery 1-11-22. They don't cover items that are expensive and break. Established in 1958 in Winnipeg, MB, J.A. I have fairly new furnace. They basically told me get bent unless you sign a contract whoever you have been buying your oil from can come and fix your furnace. I found this to be very rude and dismissive, they sold me the furnace and installed it, but did not want to be bothered assisting me unless I signed an exclusive contract to purchase all of my heating oil from Petro. However, each month marked subtle changes to the price a consumer will pay. The finished basement smell terrible as well. . How could it be ok before and then not after. round. THEY'RE BAD BUSINESS!! I have a gas burner service contract with petro and have several repairs done through the years. There are many local companies out there does that. The work was basically good, they came back and fixed the leak but i did have to pay for an additional part and they said it was because the part was ok when they installed the toilet. Home heating oil equipment and services to help you save. The company delivered oil even though there was lots of snow. They are professional. Choosing a heating oil service provider: the hidden cost of a bargain, Propane: how to power your outdoor living and entertaining, Tank & Tankless Hot Water Heater Services, When should you repair or replace your furnace, The heating equipment maintenance checklist every homeowner needs, Tankless water heaters vs. storage tank water heaters, 10 life hacks for saving on your heating bill this winter, Why you should switch to a new energy-efficient air conditioning system, How often you should change the AC filters in your house and how to do it, What size of central air conditioner do you need, Heat pumps vs. air conditioners: What's the difference and which should I get, Why you need an indoor air quality system: get the facts, Storm and hurricane preparedness for homeowners, Moving tips: let us take some things off your to-do list, Automatic heating oil delivery and emergency service, Heating oil pricing plans to help manage heating costs, Equipment installation and repair services of systems from all leading brands, Special offers on new, energy-efficient heating systems, Installation, service and repair of central air and ductless mini-split AC systems from all major brands, Special offers on new, energy-efficient AC systems.