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'https://www.ecommercebytes.com/new_ad_server/www/delivery/ajs.php':'/new_ad_server/www/delivery/ajs.php'); [CDATA[ The Priority Mail Express packages should arrive in no more than two days. In some cases, I will list the item as delivered to agent, where I am the agent signing on behalf of the customer. I'm pretty sure you must have used it as that is what is showing up. @TweedyLandThis might help you as you can email them with questions about the delivery https://www.usps.com/help/contact-us.htm, I already wrote in support of the USPS, but they promise to answer until mid-January :-), The customer received the package on November 25th and he informed me in a letter: "Praise the Lord it showed up here today. i.e, a place where the mail is delivered to a central place and then distributed? Check With Those Who May Have Received It, 5. Some examples of agents may include parcel locker services, concierge, and front desk. Solved: delivered to agent? If the orders total cost (total of item(s), shipping and tax) is high (750 USD/CAD/AUD or 450 GBP or 550 EUR or more, depending on the international site you are selling), signature confirmation is required. INR in the making. The shipping operationcompanies are under lots of pressure due to handling multiple numbers of parcels at the same time. In some very rare circumstances, though, you may be dealing with someone that acted as an authorized agent to receive a package for you that wasnt authorized to do so at all. This lets the seller know that the issue is resolved. Try it free. All content is for informational purposes only and should not be considered financial advice. He was complaining that a lot of his packages would go to the GSP center. USPS Tracking Status Scan Code Events List. If a package is marked as "Delivered to Agent for Final Delivery" but no one has let you know that they accepted your package for you, and your package isn't where you were expecting to find it, it's time to get a hold of the shipping company that handled the delivery (and handed things off to this agent) as well as the company or organization So, they should be able to locate the exact place the package was dropped off, and work with you to ensure that you receive it. Your position is unchanged in strength. Options. Even though the agent has picked up the pkg at least you have a USPS receipt showing that you delivered the container to USPS and USPS shows they did receive it from YOU. This may occur when it is impractical or impossible for USPS to actually deliver the package directly to you, or if you arent home to actually receive the package. That status (according to a Google search, could mean just that). If you want to connect with James, follow him on your favorite social networks! Delivered to agent is not the same as delivered (tendered) to agent for final delivery. Be sure to ship to the address listed in checkout. Why Else Would USPS List Delivered To Agent For Final Delivery On The Tracking? Press J to jump to the feed. Small packages go through customs at NY, none of my buyers have ever been asked to pay customs duties. Honestly it makes no sense. Appeal eBay's decision about a return or missing item for buyers, Get help with an item that hasnt arrived, Changing your shipping address after a purchase, International purchases and shipping for buyers. HMMMM. When USPS hands off the package to an agent, from their point of view the job has been successfully completed. Delivered to Agent for Final Delivery - What Is It? Of course, if the authorized agent that received your package for final delivery was a trusted neighbor or coworker you might have to wait a little bit longer to get your hands on your package at least until the next time that you see them, or until you reach out to them and schedule a time for you to get your package. Not many tracking information updates are going to be as confusing as being told that your package was delivered to an agent for final delivery. Just hatetalking to ebay customer service. Read more below. Unfortunately, the answer is it depends.. Just know that the USPS does not (and cannot, really) take any extra steps whatsoever to confirm the identity of the individuals that they and these packages over too. Learn about shipping and packaging rates on eBay. In total, no one took responsibility for the "final delivery", and nor the seller, nor USPS helped me by email. We help you find out where your USPS lost package is and how to track it! Knowing your shipping cost is critical to pricing your items right and maintaining your profit. I don't have any idea where it's been, but finally made it. How To File a USPS Delivery Complaint in a Few Clicks. Excellent!! You can still close it if things are resolved. Technically, USPS considers anyone over the age of 12 who is able to make the final delivery to you. document.write ('&cb=' + m3_r); Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. Just dont be surprised if this is the last message you see your tracking ever update with! The USPS driver states that they delivered it to themselves. So, lets look over in more detail who USPS actually considers to be a qualified agent, and who they may have delivered your package to. 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Secondly, delivered to agent for final delivery isnt typically used for other members of your household, such as other family members. What is Overnight Shipping USPS and how much does it cost? The post office is in Indianopolis, and the customer in Linton it is 80 miles. 12.00 shipping or so it is a larger box. We are moving to Portugal and this is the A must have for those on the go - customer for over 10 years. ago In this case, the parcel will either be handed over to some local staff or your local post office. If you've changed your mind about an item you bought or there's something wrong with it, you can request a return. Most of the time when someone accepts a package on your behalf as an agent for you they are going to want to seek you out and give you your package just as quickly as possible. :-). A private community forum / support group. if (document.mmm_fo) document.write ("&mmm_fo=1"); document.write ("&loc=" + escape(window.location)); As we mentioned above, with so many different pieces of mail and packages being handled by the USPS, FedEx, UPS, DHL, and other companies the infrastructure of the shipping operations are being placed under more and more stress. This results in the final delivery being made by an agent after USPS has delivered the package. In the email you received telling you the buyers issue, select See request details. Is anyone else seeing an increase in USPS delivery statuses showing as "Delivered to Agent for Final Delivery"? You'll find the delivery details for an item, such as shipping charges and the estimated delivery date, in the Shipping and payments section of the listing. If you dont agree with the decision after eBay has stepped in to help resolve an issue between you and your buyer, you can appeal by providing new information within 30 days of the case being closed. Once an item is accpeted at the Global Shipping Center in Erlanger, your job is done. eBay Exporter of the Year was a great success! Once that happens, the tracking status will say delivered to agent. A dialog will open as you type your search terms. Now I can't be sure that some "agent" won't just steal my package. I would try to contact her post office myself and ask about the status. Your item may still be in transit. What to do if you provided an incorrect shipping address. USPS allows refunds only for the delayed items that were sent using either Priority Mail or Priority Mail Express. Are you a seller who needs help with shipping? If your package was delivered to an agent but you havent actually received it, dont panic! If a buyer lets you know that they have a problem with their purchase, you should respond to them as quickly as possible. If they arent someone thats typically allowed to handle your mail, they will not receive it. The error in tracking still shows but usps is telling me the customer has the package. Of course, your local post office employees can also be considered agents that are able to accept packages on your behalf as well. Find It In Seconds! When it comes to USPS final delivery, its not like mail carriers are asking for any ID, asking for proof of a relationship, or otherwise looking for ways to confirm that the agent is a legitimate agent and fully eligible (and responsible enough) to accept your package for you. According to several USPS employees, management gets on the drivers case if they return back with unhandled or undelivered mail. If possible, we recommend trying to collect your package from the original address. Step inside and see how virtual mailboxes are the future of mail. DoNotPay is an advocate of consumer rights and can help you bypass time-consuming and tedious processes when dealing with small-time sellers and multinational retailers alike! You will also be able to work with them directly to find out what options are available to you. No, consider this specific tracking update message to mean that your package has actually been delivered and if it hasnt been physically dropped off at your home or office its with someone that you can visit to get your package from directly. document.write ("'><\/scr"+"ipt>"); document.write ("